Lush Health

Contact Lush Health + Legacy Primary Care

Need something?
Start here.

Questions about an appointment, aesthetics, hormone care, weight management, primary care, your patient portal—or honestly just not sure who you're supposed to ask?

Reach out. A real person will help you figure it out.

And don't worry about contacting the “wrong” side of the office.
We'll get you where you need to go.
Lush Health patient engagement team in Grand Rapids Michigan
Who Are You Trying To Reach?

Two sides of the clinic. One team that knows where you belong.

Lush Health handles aesthetics, wellness, hormone health, medical weight management, regenerative services and other cash-pay programs. Legacy Primary Care handles insurance-based primary care.

Aesthetics + Wellness

Lush Health

Contact Lush for aesthetics, injectables, skincare, hormones, medical weight management, regenerative medicine, IV therapy, wellness services, memberships, products, and general Lush questions.

Insurance-Based Primary Care

Legacy Primary Care

Contact Legacy for primary care, sick visits, preventive care, chronic disease management, medication questions, medical records, insurance-related primary care needs, and other Legacy matters.

Fax 616-600-9882
Seriously

You can't get it wrong.

Called Lush when you meant Legacy? Texted us about primary care? Asked the primary care office about Botox?

We're not going to send you away with another number and wish you luck. We'll help get your question to the right person.

Reach the humans.
We'll handle the routing.
One Important Thing

Private medical stuff belongs in the portal.

Calling, texting, and emailing are convenient ways to reach us for general questions. They are not always the best place to send sensitive medical information.

If your message includes personal health information, detailed medical history, results, photographs, medication concerns, or something you would prefer not floating around an ordinary inbox or text thread, use your secure patient portal whenever possible.

In other words: protect your privates.

Private information. We mean private information.

Standard email and SMS may not provide the same level of privacy as secure patient messaging. Using the appropriate patient portal helps protect sensitive health information and gives the clinical team a better place to review and respond to medical communication.

Lush Health clinic in Grand Rapids Michigan
Visit Us

Come see us in Grand Rapids.

Lush Health and Legacy Primary Care operate from our Grand Rapids location, making it easier to connect patients with the right kind of care under one roof.

5165 Northland Dr NE
Grand Rapids, MI 49525
And South Carolina?

Someday.

South Carolina is still part of the vision—just not something we're pretending is opening next Tuesday.

When there is actually something worth announcing, we'll announce it. Until then, Grand Rapids is home.

Good things can take their time.
Looking For Something Specific?

We can probably save you a phone call.

Book An Appointment

See which booking system to use for Lush services, primary care, and sick visits.

Booking Guide →

Patient Portals

Not sure whether you need the Lush portal or Legacy portal? We made a page for exactly that.

Patient Portal Guide →

Primary Care

Learn more about insurance-based primary care through Legacy.

Explore Primary Care →

Current Specials

Looking for what's happening at Lush this month? Start with the current offers.

View Current Specials →
Still Not Sure?

Just contact us.

You do not need to understand our organizational chart before you're allowed to ask a question. Call, text, or email Lush and we'll help you figure out where you need to be.

Explore with AI

Not sure where to start?

Pick your favorite AI for a quick summary of this page, then let it help you narrow down what fits you best. Lush stays open while your AI opens in a new tab.

Claude may ask you to press Send once — the question will already be ready.